[CC] The Net, Issue 4, The Internet's impact on work life
John Walker
cyberculture@zacha.org
Tue Apr 9 03:25:01 2002
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The Net, Issue 4, is now available at: http://www.hwcn.org/~ao404/n02-4.htm
Excerpt: PEW INTERNET PROJECT, Getting Serious Online
For Internet users with access at work, four in nine (44%) say that the
Internet improves their ability to do their job a lot. The Internet's "long
wired" users-those online for more than three years-report the greatest
impact, with 55% saying the Internet has helped them at work a lot. By a
large margin, those veterans who say the Internet has improved how they do
their job are men-fully 60%. The effect is less pronounced for those new to
the Internet, with 36% of newcomers saying the Internet has helped them a
lot on the job.
Getting Serious Online
The status of the Internet is shifting from being the dazzling new thing to
being a purposeful tool that Americans use to help them with some of life's
important tasks. As Internet users gain experience online, they increasingly
turn to the Internet to perform work-related tasks, to make purchases and do
other financial transactions, to write emails with weighty and urgent
content, and to seek information that is important to their everyday lives.
These findings come from a survey we conducted in March 2001 in which we
reinterviewed 1,501 people whom we first talked to in March 2000. This
longitudinal approach shows that over the course of a year people's use of
the Internet gets more serious and functional. Internet users do more kinds
of things online after they gain experience, especially related to their
jobs, even as they spend a bit less time online during their typical
sessions. As they gain experience, many Net surfers seemed less dazzled by
the Internet. As a result, they are less likely to email a family member on
a daily basis. Still, they are more likely than before to turn to the
Internet to share worries or seek advice from those close to them. At the
same time, users value the Internet as much or more than ever. This suggests
that time online breeds competence and self-assurance for users; they are
more efficient at what they do online and what they use email to accomplish.
As Internet use is woven more into the daily lives of users, they find ways
to get more out of it while spending less time with it.
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<DIV><FONT face=3DArial size=3D2><SPAN class=3D140231701-09042002>The =
Net, Issue 4, is=20
now available at: <A=20
href=3D"http://www.hwcn.org/~ao404/n02-4.htm">http://www.hwcn.org/~ao404/=
n02-4.htm</A></SPAN></FONT></DIV>
<DIV><FONT face=3DArial size=3D2></FONT> </DIV>
<DIV><SPAN class=3D140231701-09042002><FONT face=3DArial =
size=3D2>Excerpt: <FONT=20
size=3D3><FONT face=3D"Times New Roman"><STRONG>PEW INTERNET =
PROJECT,<FONT size=3D5>=20
Getting Serious Online</FONT></STRONG></FONT></FONT></FONT></SPAN></DIV>
<DIV><SPAN class=3D140231701-09042002><STRONG><FONT=20
size=3D5></FONT></STRONG></SPAN><FONT face=3DArial =
size=3D2></FONT> </DIV>
<DIV><SPAN class=3Dbodytext>For Internet users with access at work, four =
in nine=20
(44%) say that the Internet improves their ability to do their job a =
lot. The=20
Internet's "long wired" users-those online for more than three =
years-report the=20
greatest impact, with 55% saying the Internet has helped them at work a =
lot. By=20
a large margin, those veterans who say the Internet has improved how =
they do=20
their job are men-fully 60%. The effect is less pronounced for those new =
to the=20
Internet, with 36% of newcomers saying the Internet has helped them a =
lot on the=20
job. <BR></SPAN></DIV>
<DIV><SPAN class=3Dbodytext>
<P><SPAN class=3Dbodyhed><B><FONT size=3D5>Getting Serious=20
Online</FONT></B></SPAN></P>
<P><SPAN class=3Dbodytext>The status of the Internet is shifting from =
being the=20
dazzling new thing to being a purposeful tool that Americans use to help =
them=20
with some of life's important tasks. As Internet users gain experience =
online,=20
they increasingly turn to the Internet to perform work-related tasks, to =
make=20
purchases and do other financial transactions, to write emails with =
weighty and=20
urgent content, and to seek information that is important to their =
everyday=20
lives.<BR><BR>These findings come from a survey we conducted in March =
2001 in=20
which we reinterviewed 1,501 people whom we first talked to in March =
2000. This=20
longitudinal approach shows that over the course of a year people's use =
of the=20
Internet gets more serious and functional. Internet users do more kinds =
of=20
things online after they gain experience, especially related to their =
jobs, even=20
as they spend a bit less time online during their typical sessions. As =
they gain=20
experience, many Net surfers seemed less dazzled by the Internet. As a =
result,=20
they are less likely to email a family member on a daily basis. Still, =
they are=20
more likely than before to turn to the Internet to share worries or seek =
advice=20
from those close to them. At the same time, users value the Internet as =
much or=20
more than ever. This suggests that time online breeds competence and=20
self-assurance for users; they are more efficient at what they do online =
and=20
what they use email to accomplish. As Internet use is woven more into =
the daily=20
lives of users, they find ways to get more out of it while spending less =
time=20
with it.<BR></SPAN></P></DIV></SPAN></BODY></HTML>
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